Advantage XPO, New York, NY
For each of two new separate global products, manage and execute the compliance review process in each market to achieve final launch approval.
•Conduct compliance reviews for each product with the company's legal organization in each country
•In countries where there was no legal organization, take steps to create the organization and acquire the expertise
•Take all necessary steps to resolve and control compliance and other risk issues identified by the counsel in each country
•Drive each completed review through a complicated chain of internal submittals to receive sign-offs and final launch approval
•Worked through the company's legal organization in each market to identify and document product regulations and appropriate controls
•Developed and refined detailed project plans (MS Project, MS Excel and VBA) that aided in pursuing approval simultaneously in 8-10 markets, as well as disseminating information
•Caused the development and activation of new business processes in countries where required
•Revamped product presentations to save time in introducing counsel to the products, shortening the total turnaround time
•Regularly consulted with Risk Management, Corporate Legal Counsel and multiple other groups
•Served on and worked with many teams responsible for policy and other aspects of the products
•Coordinating meetings with participants in multiple global time zones
•Unanticipated changes in the organization or participant availability
•No or ambiguous information
•Getting results without authority
Achieved product launch approvals in Mexico, Argentina, Switzerland, Belgium, Spain, Italy, Hong Kong, Taiwan, Singapore, and India. Assisted in the process in Czech Republic, Canada and China.
American Express Global Business Travel is introducing two new mobile-device applications for employees of its clients. These applications are being launched market-by-market and rely on the traveler's GPS location and other information stored in multiple databases. There are contractual relationships between American Express and clients, between clients and their employees and between American Express and 3rd party data processors.